Terms & Conditions and Marketplace Declaration
Effective Date: 24/09/2026
•Last Updated: 24/09/2026
These Terms & Conditions govern access to and use of the Task Force digital marketplace.
By creating an account, accessing the platform, posting a service request, creating a professional profile, submitting a quotation, selecting a professional, making a payment or otherwise using Task Force, you agree to these Terms.
1 What Task Force Is
Task Force is a digital marketplace that connects customers seeking professional services with independent professionals who offer those services.
The platform enables users to:
Task Force provides the digital marketplace infrastructure through which these activities can occur.
2 Task Force Is Not the Service Provider
Task Force does not itself provide the underlying professional service unless expressly stated otherwise for a particular service.
A professional listed on Task Force is not automatically an employee, agent, partner, representative or worker of Task Force or AARARU HOLDINGS PRIVATE LIMITED.
Professionals independently determine whether they are willing and able to provide a requested service.
3 Marketplace Relationship
The underlying service relationship is between the customer and the selected professional.
Task Force facilitates the digital marketplace, communication of service requirements, quotations, professional selection, payment processing and marketplace records.
The actual performance of the service is the responsibility of the customer and professional, subject to applicable law and the specific contractual arrangements between them.
4 Professional Selection
Task Force may display professionals according to available marketplace information, service categories, location, service areas, availability and other relevant information.
The customer remains responsible for selecting the professional.
Task Force does not guarantee that a particular professional will be suitable for a particular requirement.
5 Quotations
Professionals may accept a customer's offered amount or submit their own quotation.
A quotation must accurately represent the professional's proposed price and relevant service conditions.
Customers are free to select among available quotations.
A quotation does not automatically create an employment relationship between the professional and Task Force.
6 Platform Fees
Discovering professionals, submitting service requests and receiving quotations may be free.
When a customer selects a professional and proceeds with a transaction through Task Force, a platform/service fee may be charged.
Applicable taxes and payment-related charges may also apply where legally required. The applicable amount must be disclosed to the customer before confirmation of payment.
7 Payment Processing
Payments are processed through supported payment gateway/payment service providers.
Task Force may facilitate payment collection, transaction verification, settlement and transaction records.
Task Force does not represent that it is itself a bank or payment institution unless separately authorized under applicable law.
References to payment holding or settlement do not create an independent escrow arrangement unless such arrangement is expressly provided by an appropriately authorized payment service provider.
8 Completion and Settlement
After the professional completes the service, the service may enter a completion and review/cooling period.
Subject to applicable payment-gateway rules, refunds, disputes, chargebacks, fraud checks and other applicable conditions, eligible professional settlement may be released after completion and up to a 72-hour cooling period.
The 72-hour period may be used to allow the platform to process completion status, reviews, disputes, payment verification and applicable risk controls.
Task Force may delay settlement where reasonably necessary to investigate a dispute, suspected fraud, chargeback, payment failure, policy violation or legal requirement.
9 Invoices
Where an invoice is generated through Task Force, the customer and professional should download and retain the invoice for their own records.
Users should not rely upon Task Force as their permanent document archive.
10 Independent Professionals
Professionals are independently responsible for:
Task Force does not automatically employ or engage professionals.
11 Customer Responsibilities
Customers are responsible for:
- ✓ Providing accurate service requirements
- ✓ Providing lawful instructions & locations
- ✓ Selecting an appropriate professional
- ✓ Paying the agreed amount
- ✓ Providing safe and lawful access
- ✓ Complying with applicable laws
- ✓ Treating professionals lawfully and respectfully
12 No Guarantee of Service Outcome
Task Force provides a marketplace and digital infrastructure. Except where expressly required by applicable law or expressly promised for a particular service, Task Force does not guarantee:
- The quality or result of an underlying professional service
- Professional availability or skill level
- Completion within a particular time
- Compatibility between a customer and professional
- The customer's commercial outcome or the professional's income/workload
13 Prohibited Conduct
Users must not use Task Force for:
14 Platform Liability
Task Force is a digital marketplace and does not assume responsibility for matters outside the operation of the digital platform except where responsibility is imposed by applicable law.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded.
The platform may be responsible for its own platform operations, payment-processing functions that it directly performs, data-protection obligations, security obligations and other responsibilities imposed upon it by applicable law.
15 Parent Company
AARARU HOLDINGS PRIVATE LIMITED is the parent/holding company associated with the Task Force platform.
The parent company does not, merely by virtue of ownership or control, become the provider of each professional service offered through Task Force.
The parent company does not automatically employ, supervise, guarantee or contract with every professional listed on the marketplace.
Nothing in these Terms shall be interpreted as excluding any responsibility that applicable law imposes upon AARARU HOLDINGS PRIVATE LIMITED or any other relevant legal entity.
16 Technical Problems
Task Force may experience interruptions, bugs, outages, maintenance periods, payment-gateway failures, network problems or other technical issues.
Users may report technical problems through the available Task Force support/contact channels.
17 Suspension and Termination
Task Force may suspend, restrict or terminate accounts where reasonably necessary because of:
18 Applicable Law
These Terms are intended to operate subject to applicable Indian law and other mandatory laws applicable to a particular user or transaction.
Nothing in these Terms removes rights or remedies that cannot lawfully be waived.
19 Changes
Task Force may modify these Terms from time to time.
The updated Terms will be published through the Task Force website or application.
20 Marketplace Declaration
Task Force is a digital marketplace created to facilitate online discovery and connection between customers and independent professionals.
Task Force does not represent that it physically performs the services listed by independent professionals. The platform does not maintain a physical workforce of professionals merely because professionals are listed on the marketplace.
The actual service relationship, including the manner in which the service is performed, is between the customer and the selected professional, subject to applicable law.